International Justice Mission

Operating in nearly 20 countries, IJM combats violence and exploitation of people in poverty, working with local authorities to rescue victims, secure justice, and strengthen public justice systems.

Since 2021, Maven International has supported IJM’s operations in Malaysia, providing CI for interviews at shelters and police stations.

Interpreting in challenging environments such as police stations, shelters, and rare or remote locations required adaptability to unpredictable, often high-stress settings. Conversations were emotionally charged, involving survivors of trauma and sensitive legal or personal disclosures. Interpreters had to maintain neutrality and emotional resilience while applying trauma-sensitive communication techniques. Additionally, some cases involved rare dialects spoken by victims, making interpreter selection and preparation especially complex.

Maven provided trauma-informed interpreters capable of handling emotionally sensitive cases. Rare dialect interpreters—including Bengali interpreter and Burmese interpreter roles—were sourced successfully, allowing IJM to conduct critical interviews without language barriers. Client satisfaction with our delivery and coordination led to continued partnership expansion.